Returns & Exchanges
At Cosh Living, we want you to be completely satisfied with your purchase. If your new furniture or decor doesn't perfectly fit your space, we offer a straightforward return and exchange process within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare for Collection
Ensure the item is in its original, unassembled condition and securely packed in its original packaging to prevent damage during transit.
- 3.Schedule Pickup
Once approved, our logistics partner will contact you to arrange a convenient time to collect the items from your residence.
- 4.Quality Inspection & Refund
After our warehouse team inspects the returned goods, your refund or store credit will be processed within 5 to 7 business days, minus applicable restocking fees.
